Times will arise where you or your child will need a refill on a prescription medication. Remember we are always here to help! If you require a prescription refill, we kindly ask that you provide our practice with at least 72 hours notice to ensure we are able to review and tender to your refill request in a timely manner. Some medications that are prescribed by our providers may require you to pick up a handwritten prescription from our office due to state and federal pharmacy guidelines. We also encourage your family to sign up for our personalized patient portal where we can tender to your refill request in a more expeditious manner.


Sometimes the care for you or your child may extend beyond the Old Dominion Pediatrics family. Please verify with your insurance company whether or not a referral or prior authorization is required for any specialist appointment or procedure. If special approval is required, we kindly ask that you provide our office with a minimum of 72 hours notice so that we may promptly tender to your request.


Old Dominion Pediatrics prides itself in providing to its patients and their families the most up-to-date technology to deliver the best care and service possible. We highly encourage all of our patients to register with our customized patient portal. It is via this electronic interface with our practice that patients and their families can check lab results, send non-emergent office inquiries, and request medication refills all in a safe and secure digital environment. The patient portal allows an even more engaged point of communication between you and your practice all at the touch of a button! Contact us today to obtain more information about how you can sign up for and begin enjoying the benefits of the patient portal.